We may collect, use, hold and disclose personal and credit information about you for the purposes of arranging or providing credit to you, managing that credit, direct marketing of products and services by us and managing our relationship with you.
Credit information includes the type and amount of credit provided to you, repayment history information, default information (including overdue payments) and court information. Personal information includes any information from which your identity is apparent.
Consumer and commercial credit information
We may exchange your commercial and consumer credit information with entities listed below to assess an application for consumer or commercial credit and manage that credit. In particular, we can obtain credit information about you from a CRB providing both consumer and commercial credit information.
Exchange information with credit providers
We may exchange your personal and credit information with other credit providers for the purposes of assessing your creditworthiness, credit standing, and credit history or credit capacity.
Exchange information with guarantors
We and the lenders mortgage insurers listed below may exchange your personal and credit information with any person who proposes to guarantee or has guaranteed repayment of any credit provided to you.
- Finance brokers, mortgage managers, and persons who assist us to provide our products to you
- Financial consultants, accountants, lawyers and advisers
- Any industry body, tribunal, court or otherwise in connection with any complaint regarding the approval or management of your loan - for example if a complaint is lodged about us or the lender
- Businesses assisting us with funding for loans
Any person where we are authorised by law to do so
Any of our associates, related entities or contractors
Your referees, such as your employer, to verify information you have provided
Any person considering acquiring an interest in our business or assets
Any organisation providing online verification of your identity
We may disclose personal information about you to an organisation providing verification of your identity, including on-line verification of your identity.
We may exchange your personal and credit information with the following credit reporting bodies:
- Veda Advantage Ltd - http://www.veda.com.au/privacy
illion Australia Pty Ltd (Formerly Dun & Bradstreet (Australia) Pty Ltd)
Postal Address: PO Box 7405
St Kilda Rd Melbourne VIC 3004
Phone: 1300 734 806
- Experian - http://www.experian.com.au/legal/privacy.html
We may verify your identity using information held by a CRB. To do this we may disclose personal information such as your name, date of birth, and address to the CRB to obtain an assessment of whether that personal information matches information held by the CRB. The CRB may give us a report on that assessment and to do so may use personal information about you and other individuals in their files. Alternative means of verifying your identity are available on request. If we are unable to verify your identity using information held by a CRB we will provide you with a notice to this effect and give you the opportunity to contact the CRB to update your information held by them.